Shipping Policy
Information about order processing, manufacturing timelines, transportation, delivery, and receiving your products.
Our Shipping Commitment
At Megha Systems, we understand that reliable delivery is an important part of every project. We coordinate order processing and transportation based on the confirmed requirements and keep customers informed of relevant delivery arrangements.
Order Processing
Orders are processed after confirmation of the purchase order, product specifications, quantities, payment terms, and other applicable requirements. Processing time may vary depending on product availability, customization, manufacturing schedules, and project requirements. Our team will communicate the expected dispatch timeline wherever applicable.
Shipping Coverage
Megha Systems supplies toilet cubicles, restroom partitions, and related products to customers at serviceable locations in India. Shipping availability depends on the delivery address, product dimensions, order quantity, transportation arrangements, and site accessibility. Please contact our team to confirm delivery feasibility for your location.
Estimated Delivery Time
Delivery timelines depend on manufacturing requirements, order volume, destination, transport availability, and site conditions. Customized or bulk orders may require additional production and transportation time. Any delivery estimate shared during ordering is indicative unless a specific timeline has been confirmed in writing.
Shipping Charges
Shipping, freight, handling, unloading, and other transportation-related charges will be communicated during the quotation or order confirmation process, wherever applicable. The charges may vary depending on shipment size, weight, destination, delivery method, and special handling requirements. Customers should review the agreed quotation or purchase order for the applicable terms.
Order Tracking and Updates
Where shipment tracking or transport details are available, our team may share the relevant information with the customer. For project-based or bulk deliveries, customers may contact us to obtain an update on manufacturing progress, dispatch status, and estimated arrival.
Delivery and Site Readiness
Customers should ensure that the delivery site is accessible and ready to receive the shipment. Adequate arrangements should be made for unloading, safe storage, and movement of the products to the intended installation area. Any special access restrictions, delivery time windows, or unloading requirements should be communicated before dispatch.
Inspection Upon Delivery
Customers are encouraged to inspect the shipment upon delivery and verify the quantities and visible condition of the products against the relevant delivery documents. Any visible damage, shortage, or incorrect item should be documented, preferably with photographs, and reported to our team promptly. Please retain the packaging and delivery records where possible to help us review the issue.
Delivery Delays
Delivery may be affected by manufacturing delays, transportation disruptions, weather conditions, site access restrictions, public holidays, or other circumstances beyond our reasonable control. If a significant delay occurs, we will make reasonable efforts to communicate relevant updates. The applicable order agreement will govern any remedies or revised delivery commitments.
Incorrect Address or Failed Delivery
Customers are responsible for providing an accurate delivery address, contact number, and any necessary site instructions. If delivery cannot be completed because of incorrect details, unavailable recipients, restricted site access, or other customer-related circumstances, additional transportation or redelivery charges may apply where permitted by the agreed order terms and applicable law.
Changes to Shipping Arrangements
Requests to change the delivery address, delivery schedule, quantities, or transportation arrangements should be submitted as early as possible. Changes requested after manufacturing, packing, or dispatch may affect delivery timelines and costs. Such requests will be subject to feasibility and written confirmation by our team.
We Are Here to Help
Planning your next project?
Contact Megha Systems to discuss product availability, project requirements, transportation arrangements, and estimated delivery timelines.
This Shipping Policy should be read together with the applicable quotation, purchase order, delivery terms, and other written agreements. In the event of a conflict, the applicable agreed terms and mandatory legal requirements will govern.